Privacy Notice
Your data, your terms.
This Privacy Notice explains how FairBuyAI ("FairBuyAI", "we", "us") collects, uses, and protects your personal data. Last updated: May 2026.
Who we are
FairBuyAI is the data controller for personal data processed through this service. If you have any questions about this notice or how we handle your data, contact us at privacy@fairbuyai.com.
What personal data we collect
- Account data: email address, password (hashed), and authentication identifiers when you sign up or sign in.
- Submitted content: the offer text, URLs, prices, quotes, or renewal details you paste in to be checked.
- Saved reports: FairBuy reports you choose to save to your account.
- Usage and device data: log data, IP address, browser and device identifiers, and basic telemetry needed to operate and secure the service.
- Support communications: messages you send us via email or contact forms.
- Billing data: if you subscribe, our payment provider Paddle collects and processes payment information directly. We receive subscription status and limited customer details from Paddle, but we do not store full card details.
How we use your data and our legal basis
- To provide the service (generating FairBuy reports, saving reports, account management) — performance of our contract with you.
- To manage subscriptions and billing — performance of our contract with you and compliance with legal obligations.
- To secure the service and prevent fraud or abuse — our legitimate interests in keeping the service safe.
- To improve the product using aggregated and de-identified usage signals — our legitimate interests.
- To respond to support requests — performance of our contract and our legitimate interests.
- To send service emails (e.g. welcome, billing notices) — performance of our contract. Marketing emails, where used, are sent only with your consent.
- To comply with legal obligations — where required by law.
Who we share data with
We share personal data only with the following categories of recipients, under appropriate contractual safeguards:
- Paddle.com Market Ltd, our Merchant of Record, who handles payments, subscription billing, tax compliance, invoicing, refunds, and related customer service.
- Hosting and infrastructure providers who host our application, database, and email delivery on our behalf.
- Analytics and error-monitoring providers used to keep the service reliable.
- Professional advisers (legal, accounting) where strictly necessary.
- Authorities where we are legally required to disclose data.
International transfers
Where personal data is transferred outside the UK or EEA, we rely on appropriate safeguards such as the UK International Data Transfer Agreement, EU Standard Contractual Clauses, or adequacy decisions.
How long we keep your data
- Account data: while your account is active, and up to 24 months after closure, unless we must keep it longer for legal reasons.
- Saved reports: until you delete them or close your account.
- Submitted content used for one-off checks (not saved): processed transiently and not retained beyond what is needed to return your result and basic security logs.
- Billing records: retained by us and Paddle for up to 7 years to meet tax and accounting obligations.
- Support communications: up to 36 months after the last interaction.
- Security and access logs: typically up to 12 months.
Your rights
Depending on your location, you have rights to: access your personal data; request correction of inaccurate data; request erasure; restrict or object to processing; receive a portable copy of data you have provided; withdraw consent where processing is based on consent; and lodge a complaint with your local data protection authority (in the UK, the Information Commissioner's Office). To exercise any of these rights, email privacy@fairbuyai.com. We will respond within one month.
Security
We use appropriate technical and organisational measures to protect personal data, including encryption in transit, encrypted storage, access controls, secure authentication, and regular review of our infrastructure and dependencies. No system is perfectly secure, but we work continuously to reduce risk.
Cookies
We use a small number of strictly necessary cookies and similar technologies to keep you signed in and to operate the service securely. We do not use third-party advertising trackers. If we add analytics cookies in future, we will request your consent first.
Children
FairBuyAI is not intended for users under 16 and we do not knowingly collect data from children.
Changes to this notice
We may update this notice from time to time. Material changes will be highlighted on this page or notified to you by email where appropriate.
Contact
Questions about privacy? Email privacy@fairbuyai.com.